Today I joined Salesforce MVPs Eliot Harper and Adam Spriggs who kicked off the new webinar series “Lookup(Answers)” moderated by Greg Gifford. This series gives the Marketing Cloud community the possibility to ask questions on a certain topic set for each episode, which are then covered in a one hour...
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Salesforce updated the capabilities of custom Journey Builder activities and now provides a full code example for a regular activity as well as a split acivity. New features include performance optimizations and a couple of error handling options.
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I’m thrilled that Salesforce accepted me to their Champion program and named me a 2020 Salesforce Marketing Champion!
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If you ever wanted to connect multiple data views in Marketing Cloud and wondered how to combine them correctly, this diagram is exactly what you need!
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Today I had a call with Salesforce MVP Eliot Harper, who kindly pointed out, that the email change process I proposed could be extended to also handle a status reset for bounced and held subscribers. As the email address was changed this cloud be a clever thing to do, as...
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In my recent talk at a Salesforce event I told the audience about utilizing Service Cloud data in Marketing Cloud. And in this post I’m going to summarize the most important information, so everyone who couldn’t attend is able to catch up on this topic.
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